Your retail success matters to us!
Certificate in Retail Operations (CROps)
The Online Certificate in Retail Operations (CROps) strives to fill the competency gap in retail operations, equipping participants with the education and skills to overcome the challenges inherent in starting or advancing their careers in the retail industry. This 14-week program is divided into seven topic areas (2 weeks in length), each representing the 7 Behaviors of Retail Excellence (Startup, Retail Accounting, Marketing and Advertising, Merchandising and Inventory Management, HR Management, LP and Security, and Business Planning). Classes can be taken individually or as a course of study. The Certificate in Retail Operations (CROps) is a course offered by Retail Alliance Foundation’s Center for Retail Excellence.
As part of our CROps training, we provide consumer strategy business consulting in the fields of marketing, sales, operation, and product design, using analytic models to understand and predict consumer, business, and retail market trends and actions. We also provide business management consulting with relation to strategy, marketing, production, personnel and retail sale matters and a variety of business research services in the fields of retail education, merchandising, retail accounting, advertising, retail business planning, loss prevention and security, and human resource management for retail businesses.
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Classes
7 behaviors of retail excellence.
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Facilitators and SMEs
Check out who’s teaching the classes.
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Schedule
Check out when and where classes are happening.
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Cost
Very affordable pricing.
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FAQs
Answers to frequently asked questions.
“If you feel like you know just enough to be dangerous and would love to learn more about operating and marketing a retail establishment, CROps is for you!”
— Lisa Bey, Alkalicious Cold Pressed Juice Bar, Former CROps Student